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FAQ Residential Proxies

You can find answers to frequently asked questions about our residential proxies and website here. Although there is a lot of information on the internet, personal information can easily be stolen if it is used improperly.
Additionally, there are times when information and other websites cannot be accessed from another location.
Are there any inquiries in mind? For the most frequently asked questions, we have prepared concise responses.

What are residential proxies?
What are residential proxies?
General Information

With residential proxies, you can surf the web as if you were a real person in a specific country, state, or city. Proxies are intermediaries that shield users from the rest of the web's traffic.

What to consider before buying residential proxies?
What to consider before buying residential proxies?
General Information

Prior to actually purchasing residential proxies, consider the following: To precisely plan your orders to get the best price, think about how much traffic your business gets every 24 hours.

Is it legal to use residential IP addresses?
Is it legal to use residential IP addresses?
General Information

Residential proxy use is perfectly legal. However, you should be aware that not all websites provide legal information, which may restrict the use of proxies.

How Many Concurrent Sessions(Threads) Can I Use?
How Many Concurrent Sessions(Threads) Can I Use?
General Information

There is no limit to how many threads you can use. Threads are sessions or connections that run simultaneously.

What protocols do your proxies support?
What protocols do your proxies support?
General Information

All of our proxies support HTTP(S) and SOCKS5 protocols. For a lot of businesses that need to cover a lot of goals and use cases, HTTP proxies are a good option.

Can I try your residential proxies?
Can I try your residential proxies?
General Information

We don't offer trials. If you want to test, purchase the minimum 1GB order and test exactly like your work requires.

What service restrictions do you have?
What service restrictions do you have?
General Information

You should never use our services to defraud, harm, or compromise any entity's integrity.

Where can I use your proxies?
Where can I use your proxies?
General Information

Our proxies can be used with almost any application that supports SOCKS5 or HTTPS.

How to create an account on your website?
How to create an account on your website?
Get Started

To register on our website you need to click on My Account button from top of the website, after that click on Create an account button.

Where I have my profile details and password change?
Where I have my profile details and password change?
Get Started

Account settings contains your Profile details and Password change forms. You could change anytime your Profile details and Password.

How can I contact you?
How can I contact you?
Get Started

Tickets section allows you to write messages to us anytime. Our support operators are active on ticket center 24/7 to answer your tickets.

I forgot my password, what can i do?
I forgot my password, what can i do?
Get Started

If you forgot your account password you could change it using Password Recovery form.

What methods of payment are available?
What methods of payment are available?
Billing

We try to provide to our customers more and more payment methods to make sure that customers could pay Safe and Quickly with their desired payment method.

How can I add money in Deposit?
How can I add money in Deposit?
Billing

To add money in your Deposit balance you need to go in Billing section from my Account.

How to apply discount coupon code?
How to apply discount coupon code?
Billing

Coupon code could be applied directly on Order Residential Proxies page where you will have to configure your order.

How to place an order?
How to place an order?
Billing

To place an order you need to make sure that you have money in your Deposit balance.

What can I see in Billing section?
What can I see in Billing section?
Billing

In Billing Section you will have 3 sections where you could Add Deposit, View Deposits and View Orders.

How can I see my Traffic stats and Deposit balance?
How can I see my Traffic stats and Deposit balance?
Billing

You can see your Available Traffic, Consumed Traffic and Deposit Balance in top of the website.

Do you offer refunds?
Do you offer refunds?
Billing

All purchases are final, we don't offer refunds. After the payment is made, digital services are provided.

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